Telematics in the automotive industry are the most popular example of Connected Services. But despite their implementation in several million of vehicles worldw

This book focuses on automotive user interfaces for in-vehicle usage, looking at car electronics, its software of hidden technologies (e.g., ASP, ESP), comfort

Stefanie Paluch employs multiple qualitative methods to explore the perception of remote services and its impact on customer-provider relationships in USA, Germ

The automotive industry appears close to substantial change engendered by “self-driving” technologies. This technology offers the possibility of significant

In the last few years the automobile design process is required to become more responsible and responsibly related to environmental needs. Basing the automotive