Empowerment is often confused with delegation and, wrongly, is often seen as a form of power or authority over another person. The authors of The Empowerment Po

The why, when and how of empowerment: why it is necessary and the benefits it can bring, when and how to prepare for and implement it, and how to monitor result

Coaching is aimed at improving performance at work. This is done by turning the activities people do into learning situations, in a planned way and under guidan

The Project Management Pocketbook is a practical, step-by-step guide to managing a project through to completion. It looks at each key stage and identifies the