An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. From the author of Ho

What's a rookie manager to do? Faced with new responsibilities, and in need of quick, dependable guidance, novice managers can't afford to learn by trial and er

The First-Time Manager Make the transition from team member to team leader Understand the difference between a team and a work group Hold team members accountab

Clear, actionable steps for you to build new values, experiences, and perspectives into your organizational culture, infusing it with the diversity, inclusion,

The First-Time Manager is an introduction to fundamental management topics and necessary skills. It now includes a new chapter on key skills such as problem sol