Action research is a term used to describe a family of related approaches that integrate theory and action with a goal of addressing important organizational, c

Qualitative research is designed to explore the human elements of a given topic, while specific qualitative methods examine how individuals see and experience t

Improvement is fundamental to the competitiveness of networks and requires the participating firms to collaborate in identifying and introducing changes. This b

This encyclopedia is the first major reference guide for students new to the field, covering traditional areas while pointing the way to future developments.

Adapted from a chapter in The change handbook / Peggy Holman and Tom Devane, editors. San Francisco: Berrett-Koehler Publishers, c1999.