Total Quality Management

Total Quality Management
Author :
Publisher : Routledge
Total Pages : 480
Release :
ISBN-10 : 0750689250
ISBN-13 : 9780750689250
Rating : 4/5 (250 Downloads)
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Book Synopsis Total Quality Management by : John S. Oakland

Download or read book Total Quality Management written by John S. Oakland and published by Routledge. This book was released on 1996 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.


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