This text-workbook is a streamlined, no-nonsense approach to business communication. It takes a three-in-one approach: (1) text, (2) practical workbook, and (3)

With an emphasis on written and oral communication skills in our technologically enhanced workplace, the ninth Canadian edition of Essentials of Business Commun

This workbook has been designed to: provide overviews of the various areas of nonverbal communication; provide exercises that will promote active learning of th

Crisis Communications" presents case studies of organizational and individual problems that may become crises, and the communication responses to these situatio

Includes Part 1, Number 1: Books and Pamphlets, Including Serials and Contributions to Periodicals (January - June)