This book provides insights into communication practices that enable efficient work, successful collaboration, and a functional work environment. Maintaining a

Recipient of the 2020 Textbook Excellence Award from the Textbook & Academic Authors Association (TAA) Business and Professional Communication provides students

Written in clear, non-technical language, this book explains how employees and employers can maximize internal and external organizational communication—for b

Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a pr