Written in clear, non-technical language, this book explains how employees and employers can maximize internal and external organizational communication—for b

The third edition of the text is in full colour for the first time, with comprehensive and highly referenced coverage of communication theory continuing to be b

Shows how to use a new approach to face-to-face communications in culturally diverse workplaces and an equally new approach to diversity.

Communication in the Workplace is a revealing snapshot of how organisations really work. In workplaces throughout Australia and across the planet, billions of m