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To stay ahead of the competition, today?s organizations must investin ongoing training that continuously improves their employees?knowledge and skills. A Practi
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This new edition offers unique, state-of-the-art perspectives on library staff development and training.
How to Measure Training Results
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How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timel
Experiential Learning
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In a fast-paced and innovative world, traditional training methods can no longer be relied on to improve performance, engagement or promote behavioural change.
A Practical Guide to Competencies
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Improving performance is the number one goal of any manager, HR or line. Whiddett and Hollyforde show how to create and implement a competencies framework that