Conflict Resolution Training - Professional Level

Download or read book Conflict Resolution Training - Professional Level written by CPA John Kimani and published by Finstock Evarsity Publishers. This book was released on 2023-07-01 with total page 99 pages. Available in PDF, EPUB and Kindle. Book excerpt: BOOK SUMMARY The main topics in this book are; • Understanding Conflict • Effective Communication • Managing Emotions in Conflict • Negotiation and Problem-Solving • Mediation and Facilitation • Cultural Sensitivity in Conflict Resolution • Conflict Resolution in Teams • Conflict Resolution in the Workplace Conflict Resolution Training is a comprehensive book that provides individuals with the necessary knowledge and skills to effectively manage and resolve conflicts. This book offers practical techniques for communication and problem-solving, emphasizing the importance of active listening and emotional intelligence in conflict resolution. With real-life examples and interactive exercises, Conflict Resolution Training offers a practical and hands-on approach to conflict resolution, empowering readers to navigate conflicts in various settings, such as the workplace, and personal relationships. By promoting constructive dialogue and understanding, this book equips individuals with the tools to transform conflicts into opportunities for positive change.