Defusing Hostile Customers Workbook

Defusing Hostile Customers Workbook
Author :
Publisher : Bacal & Associates
Total Pages : 207
Release :
ISBN-10 : 9780968372234
ISBN-13 : 0968372236
Rating : 4/5 (236 Downloads)

Book Synopsis Defusing Hostile Customers Workbook by : Robert Bacal

Download or read book Defusing Hostile Customers Workbook written by Robert Bacal and published by Bacal & Associates. This book was released on 1998 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt:


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