Digital Britain 2

Download or read book Digital Britain 2 written by Great Britain: National Audit Office and published by The Stationery Office. This book was released on 2013-03-28 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the government strives to get everyone using online services, it must make sure it doesn't ignore people without internet access. This group of approximately 4 million people is skewed towards those aged over 65, in lower socio-economic grops or iwth disability. The Cabinet Office needs to make sure it understands these people's needs better and move forward with its plans to support them. They must not be put at a disadvantage because they either can't or don't want to go online. In some cases, fewer than 50% of transactions are completed online. To achieve its expectation that 82% of transactions are completed online, the Cabinet Office needs to understand better and break down the barriers that stop people with internet access from using online government services.