This book introduces the concept of disciplined agency as a valuable explanatory tool vis-a-vis new forms of labour exploitation in service realms of production

Based on an extended case-study in the Portuguese call centre sector, this book addresses the themes of the neoliberal economic restructuring of Southern Europe

Alternative discipline is an approach to addressing misconduct that enables supervisors to consider the nature of the offense, and the personality of the employ

What does it mean to be Asian American? Should Asian American identity be construed primarily in cultural terms or racial terms? And why should contemporary the