E-Government for Public Managers

Download or read book E-Government for Public Managers written by Robert A. Cropf and published by Rowman & Littlefield. This book was released on 2016-08-08 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handy guide and supplemental text examines trends in information and communication technology (ICT) that impact the day-to-day operations of federal, state, and local government. It seeks to improve service delivery, human resource administration, political participation, education, and citizen input (e-democracy), while at the same time recognizes that with ICT’s great promise comes great peril in the form of erosion of personal privacy (e-surveillance). Through the use of numerous examples and exercises, Robert Cropf helps students and practitioners alike explore the ways technological change shapes public policy, develop useful tools and skills for working in or with e-government, and understand the role that social media plays in helping to spark political, economic, and social change.