Introduction to Operations Management: A Supply Chain Process Approach details how firms buy, make, deliver, and return goods and services around the globe, pro

This short textbook consolidates all the key aspects of operations management into a concise and easily accessible reference tool. Comprising the management of

Operations Management for Executives reveals all that managers should know to be able to turn the operations of their companies into a source of competitive adv

Operations Management is all around us and is integral to every industry. Using contemporary and engaging examples this brand new text book brings to life funda