The Internet’s emergence has significantly changed how people, communities, and societies behave, interact, and live. Today, people are accustomed to fulfilli

Smart sustainable mobility ecosystems promise to address society’s expectation of environmentally friendly on-demand mobility. While the technology stack to b

The widespread diffusion of digital, connected objects such as smartphones or tablets as well as the increasing integration of computing and connectivity capabi

This thesis is focusing on three little-explored contextual conditions that are important for a better understanding of digital platform ecosystems: digital pla

Conversational Agents (CAs) are changing the way people interact in their daily lives. Specifically, CAs such as chatbots or voice assistants are increasingly c