Engaging the Heart for People, Performance, and Profit

Download or read book Engaging the Heart for People, Performance, and Profit written by R. Brayton Bowen and published by . This book was released on 2020-03-09 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: Compassion is known to have positive effects on one's overall health and produces constructive outcomes when it comes to interpersonal relationships. "Engaging the Heart for People, Performance, and Profit" is about seven competencies of compassion@work that collectively have been shown to improve organizational performance up to 40% and more compared to the performance of peer and competitor organizations not implementing the seven competencies. Specific organizations, namely, UPS, Humana, Brown-Forman, and Spalding University, as well as others, are cited as proof of this phenomenon. Hear from the very proponents of compassion and learn of their success.