Assessing impact is increasingly critical to the survival of services: managers now require comprehensive information about effectiveness, especially in relatio

This book is an accessible guide to the latest thinking on effective library impact evaluation for anyone who wants to gauge the impact of their services or pro

This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate libra

I became a librarian because of my interest in how reading affects people, how it can lead to insights and help people transform their lives...library services