From Total Quality Control to Lean Six Sigma

Download or read book From Total Quality Control to Lean Six Sigma written by Andrea Chiarini and published by Springer Science & Business Media. This book was released on 2012-05-10 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: The main purpose of this paper is to compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming’s System of Profound Knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma. Indeed the contribution of this work lies in the concurrent analysis and classification, by the means of a literature review, of the results and critical implementation factors of the six systems. Deming’s Plan-Do-Check-Act (PDCA) has been used to classify the findings from the literature review.