The definitive guide to queueing theory and its practical applications—features numerous real-world examples of scientific, engineering, and business applicat

Praise for the Third Edition "This is one of the best books available. Its excellent organizational structure allows quick reference to specific models and its

Waiting in lines is a staple of everyday human life. Without really noticing, we are doing it when we go to buy a ticket at a movie theater, stop at a bank to m

This accessible book aims to collect in a single volume the essentials of stochastic networks. Stochastic networks have become widely used as a basic model of m

Queueing analysis is a vital tool used in the evaluation of system performance. Applications of queueing analysis cover a wide spectrum from bank automated tell