Guidebook for Attracting Paratransit Patrons to Fixed-route Services

Download or read book Guidebook for Attracting Paratransit Patrons to Fixed-route Services written by John N. Balog and published by Transportation Research Board. This book was released on 1997 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: Paratransit services are more expensive to provide on a per-trip basis than fixed-route transit, so operating efficiencies could be achieved by attracting some paratransit riders to fixed route. The Guidebook identifies the characteristics and preferences of four distinct market segments: people with disabilities who use fixed-route transit; people with disabilities who use paratransit; others who currently use paratransit; and people with disabilities who normally do not use transit. The Guidebook also provides step-by-step procedures for estimating demand, locating bus stops, training drivers, providing travel training for patrons, marketing services, and evaluating successes.