For more than 50 years, organizations of all types have struggled to achieve lasting benefits from the many tools and programs associated with various continuou

The ground-breaking Shingo Model of 2008 introduced principles, systems, tools, and results. At that time, however, the systems element of the model did not rec

There are two pillars of a Lean Management System: Continuous Improvement and Respect for People. Most books about Lean Production have focused overwhelmingly o

This book focusses on the importance of creating an internal assessment program to periodically assess the maturity of the organizations transformation journey.

We live in an ever-changing world in which organizations find it increasingly difficult to stay ahead of the changes needed to be successful without thriving pe