Hotel Convention Sales, Services, and Operations

Download or read book Hotel Convention Sales, Services, and Operations written by Pat Golden-Romero and published by Routledge. This book was released on 2007 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Hotel Convention Sales, Services, and Operations examines the precipitating factors and emerging trends in the hospitality industry and how they have contributed to the growth of the meetings and conventions market, including a look at the financial impact of this global industry in both private and public sectors of the economy. This "how-to" guide takes students through all aspects of selling and servicing a convention at a hotel or other group meeting facility. The author introduces the types of groups holding meetings and conventions, the planners in charge of site selection, and the facilities they commonly use. The basics of marketing are introduced, and the role of Convention and Visitors' Bureaus is considered. Readers will gain understanding of the sales and negotiation process between buyers and sellers of these services."--Jacket.