An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. From the author of Ho

An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. From the author of Ho

What's a rookie manager to do? Faced with new responsibilities, and in need of quick, dependable guidance, novice managers can't afford to learn by trial and er

Instant Wall Street Journal Bestseller! Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling

Practical advice for making the shift to your first leadership position The number of people who will become first-time supervisors will likely grow in the next