Users have become an integral part of technology studies. The essays in this volume look at the creative capacity of users to shape technology in all phases, fr

A collection of essays that examines how users shape and are shaped by technology in all phases, from design to use.

Analyzes cognitive, social and technical issues of end user programming. Drawing on empirical research on existing end user systems, this text examines the impo

"The impact of technology on society is clear and unmistakeable. The influence of society on technology is more subtle. The 13 essays in this book have been wri

User Engagement (UE) is a complex concept to investigate. The purpose of this book is not to constrain UE to one perspective, but to offer a well-rounded apprec