Introduction to Operations Management: A Supply Chain Process Approach details how firms buy, make, deliver, and return goods and services around the globe, pro

An Introduction to Operations Management: The Joy of Operations covers the core topics of operations management, including product and service design, processes

This student supplement explores Linear Programming, Queing, and Simulation. Contains corresponding end of chapter material for instructors. Supplement packaged

This text offers an introduction to operations management. Numerical models are used to illustrate decision processes, though the emphasis is rigorous, not quan

Discusses the major topics and strategies that relate to operations management. Covers “modern” subjects such as human resources in operations, facility loc