TQM gurus and consultants market it as the best change initiative that provides organizations with a competitive advantage. They also say that it is a cure for

A convergence of lean management and quality management thinking has taken place in organizations across many industries, including construction. Practices in p

"For starters, today's companies need superior strategic processes and streamlined quality practices. But these are not enough. Competitive Dominance: Beyond St

Strategic Management: Total Quality and Global Competition d is the first text that integrates strategic management with the themes of total quality managment a

From the ill-fated dot-com bubble to unprecedented merger and acquisition activity to scandal, greed, and, ultimately, recession -- we've learned that widesprea