"The book describes the design rules required to document, implement, and demonstrate quality management system effectiveness in compliance with the latest vers

This fully illustrated guide explains how businesses will be affected by the revisions to the older ISO 9000 standard and provides advice on how they can easily

This PhD thesis contributes to the theory of information infrastructures by explaining how to use game theory and genetic algorithms for turning the pseudo-code

ISO/TS 16949:2002 (TS2) will have a huge impact on the whole of the automobile industry as it formalises, under a single world-wide standard, the quality system