Nurturing business communication skills through a personal and practical approach. Clear and effective communication skills are necessary in every facet of stud

Recipient of the 2020 Textbook Excellence Award from the Textbook & Academic Authors Association (TAA) Business and Professional Communication provides students

This book contains business communication information that may not have been taught in college–information that has been accumulated over years of business ex

Excellent business communication skills are especially important for information management professionals, particularly records managers, who have to communicat