Knock Your Socks Off Service Recovery

Knock Your Socks Off Service Recovery
Author :
Publisher : Amacom Books
Total Pages : 232
Release :
ISBN-10 : 081447084X
ISBN-13 : 9780814470848
Rating : 4/5 (848 Downloads)

Book Synopsis Knock Your Socks Off Service Recovery by : Ron Zemke

Download or read book Knock Your Socks Off Service Recovery written by Ron Zemke and published by Amacom Books. This book was released on 2000 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on the popular, breezy approach of the Knock Your Socks Off Service series, the authors provide managers with an upbeat primer on creating a first-class recovery system--showing what it costs to lose customers and how little it can cost to win them back.


Knock Your Socks Off Service Recovery Related Books

Knock Your Socks Off Service Recovery
Language: en
Pages: 232
Authors: Ron Zemke
Categories: Business & Economics
Type: BOOK - Published: 2000 - Publisher: Amacom Books

DOWNLOAD EBOOK

Based on the popular, breezy approach of the Knock Your Socks Off Service series, the authors provide managers with an upbeat primer on creating a first-class r
Delivering Knock Your Socks Off Service
Language: en
Pages: 196
Authors: Ron Zemke
Categories: Business & Economics
Type: BOOK - Published: 2003 - Publisher: AMACOM Div American Mgmt Assn

DOWNLOAD EBOOK

Outlines the skills and techniques of providing superior customer service.
Knock Your Socks Off Selling
Language: en
Pages: 224
Authors: Jeffrey H. Gitomer
Categories: Business & Economics
Type: BOOK - Published: 1999 - Publisher: Amacom Books

DOWNLOAD EBOOK

The successful "Knock Your Socks Off" (KYSO) formula for wowing customers is back, adapted into a surefire strategy for winning sales by the illustrious consult
Delivering Knock Your Socks Off Service
Language: en
Pages: 270
Authors: Ron Zemke
Categories: BUSINESS and ECONOMICS
Type: BOOK - Published: 2001 - Publisher: AMACOM Div American Mgmt Assn

DOWNLOAD EBOOK

Create a service advantage with the help of customer service guru Ron Zemke. In practical, easy-to-follow steps, learn trusted techniques and positive approache
Delivering Knock Your Socks Off Service
Language: en
Pages: 241
Authors: Performance Associates, Inc
Categories: Business & Economics
Type: BOOK - Published: 2012 - Publisher: AMACOM Div American Mgmt Assn

DOWNLOAD EBOOK

In this trusted customer service classic, the renowned business training and consulting services practice Performance Research Associates, Inc. lays bare the tr