Authentic listening is so important, that relationships and companies die without it. In this digital age of chaos, conflict, and confusion, we are more connect

This is a 4-week guided tour of best practices in listening well. The 28 Laws of Listening represent the methods and mindset necessary to foster a culture of au

Christianity Today's Book of the Year Award Logos Association Bookstore Award Bookwi.se's Favorite Books of the Year Outreach Magazine Resource of the Year "Be

Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will

‘Powerful, humane and wise’ JULIA SAMUEL ‘Everyone should read it’ NIGELLA LAWSON ‘Beautiful ... This is a book for everyone. You feel held by it’ P