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Managing calls to the police with 911/311 systems
Language: en
Pages: 20
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Type: BOOK - Published: 2005 - Publisher:

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Managing Calls to the Police With 911/311 Systems
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Authors: U. S. Department Of Justice
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Type: BOOK - Published: 2013-06-24 - Publisher:

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The terrorist attacks of September 11, 2001 revealed the life-and-death importance of enhancing U.S. intelligence operations. Since that day, a tremendous amoun
Calling 311
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Community Policing
Language: en
Pages: 576
Authors: Victor E. Kappeler
Categories: Social Science
Type: BOOK - Published: 2012-01-25 - Publisher: Routledge

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Community policing is a philosophy and organizational strategy that expands the traditional police mandate of fighting crime to include forming partnerships wit
Cases in Call Center Management
Language: en
Pages: 372
Authors: Richard Feinberg
Categories: Business & Economics
Type: BOOK - Published: 2005 - Publisher: Purdue University Press

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Written by authorities on the call center industry, this book brings to light the strategic importance of call centers in today's business world. As interaction