Every day, millions of users log on to their favorite online forums and interact with others to get advice and discuss everything from the latest news and trend

Is there more to qualitative data collection than face-to-face interviews? Answering with a resounding 'yes', this book introduces the reader to a wide array of

Public Internet discussion forums offer opportunities for intercultural interaction in many languages on a vast range of topics, but are often overlooked by lan

"This collection of essays explores the authors' work in, inquiry into, and critique of online learning, educational technology, and the trends, techniques, hop

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conver