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The contributions in this volume stem from different lines of research and represent both a continuation and an advancement of the European DYLAN project. The b
The Intercultural Professional
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This book considers what is at stake for professionals whose work increasingly involves communicating in linguistically and culturally diverse contexts, and arg
Multilingualism at Work
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This volume focuses on work situations in Europe, North America and South-Africa, such as academic, medical and public sector, or business settings, in which pa
Language and Intercultural Communication in the Workplace
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From language classrooms to outdoor markets, the workplace is fundamental to socialisation. It is not only a site of employment where money is made and institut
Intercultural Issues in the Workplace
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This textbook addresses key issues and challenges in contemporary multicultural and multilingual workplaces through the lens of leadership, communication and tr