Managing Service in Food and Beverage Operations shows students how food service professionals create and deliver guest-driven service; enhance value, build gue

This introductory textbook provides a thorough guide to the management of food and beverage outlets, from their day-to-day running through to the wider concerns

A textbook for the students of hotel management. Coverage includes food and beverage service, food and beverage operations, cost control and food and beverage m

This revised and updated edition of our bestselling and internationally respected title is the essential reference source for trainers, practitioners and anyone