This collection looks at processes of change and reform in public service delivery in a range of states and sectors, and over time spans. The first three essays

This volume focuses on sucessful cases of innovative change in public service delivery and offers comment on initatives to continue change and further develop b

This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local an

Despite rapid advances in modern medicine and state-of-the-art health care services in the private sector, primary health care in India remains inaccessible to

Governance in Developing Asia is one of the first books of its kind to provide an overview of the role that better governance and citizen empowerment can play i