"A landmark in the debate on the future of public policy."—The Washington Post.

"A landmark in the debate on the future of public policy."—The Washington Post.

* Melds theoretical models with practical experience * Written by world-renowned experts on public administration * Guides future policy debates on helping to b

By analyzing a turn-of-the-century model of urban reform that depicts this relationship between citizens and government, Schachter shows how reinvigorating an a

Will information technology help reinvent government? It might, but only if it is correctly managed. This book provides a new model for management of informatio