Researching Customer Satisfaction & Loyalty

Researching Customer Satisfaction & Loyalty
Author :
Publisher : Kogan Page Publishers
Total Pages : 276
Release :
ISBN-10 : 0749443367
ISBN-13 : 9780749443368
Rating : 4/5 (368 Downloads)
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Book Synopsis Researching Customer Satisfaction & Loyalty by : Paul Szwarc

Download or read book Researching Customer Satisfaction & Loyalty written by Paul Szwarc and published by Kogan Page Publishers. This book was released on 2005 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: It examines how to research customer satisfaction from both a client and a supplier perspective, and how to get the best results from that research.


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