Safety has traditionally been defined as a condition where the number of adverse outcomes was as low as possible (Safety-I). From a Safety-I perspective, the pu

Safety-I is defined as the freedom from unacceptable harm. The purpose of traditional safety management is therefore to find ways to ensure this ‘freedom’.

Properly performing health care systems require concepts and methods that match their complexity. Resilience engineering provides that capability. It focuses on

The second edition of a bestseller, Safety Differently: Human Factors for a New Era is a complete update of Ten Questions About Human Error: A New View of Human

Accident investigation and risk assessment have for decades focused on the human factor, particularly ‘human error’. This bias towards performance failures