Written in clear language, this hands-on manual simplifies the essentials for monitoring, analyzing, and improving quality. The authors explain how to set up an

The perfect primer for anyone who wants to familiarize themselves with Six Sigma what it is and how to implement it without spending a fortune. Developed for bu

The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider appli

The Workbook, when used with SPC Simplified, is ideal for self-study, in-house training, or classroom instructions. As you work with and apply the SPC tools pre