The 10[ Decision

The 10[ Decision
Author :
Publisher :
Total Pages : 192
Release :
ISBN-10 : 1941478816
ISBN-13 : 9781941478813
Rating : 4/5 (813 Downloads)

Book Synopsis The 10[ Decision by : Laurie Guest

Download or read book The 10[ Decision written by Laurie Guest and published by . This book was released on 2019-07-05 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many organizations think proper treatment of clients is common sense. WRONG. The basics must be taught and reinforced to create the ultimate customer experience. "The 10[ Decision: How Small Change Pays Off Big" shares 11 guiding principles of service, as well as techniques to attract and keep new customers in a way that doesn't cost a fortune.


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