Savvy companies recognize the value of a strong community. Think of Nike and its community of runners, Nike+, and you’ll quickly understand that creating and

This book is an in-depth tutorial on how to make communities work to really improve business performance. It covers principles and proven practices that ensure

As a community, aligning efforts across a community to support the safety and well-being of vulnerable and underserved individuals is extraordinarily difficult.

This book will help organizations evolve into a fully collaborative social business. It serves as a step by step playbook to achieve organizational change, proc

What if you discovered a blueprint that could grow your brand’s reputation and loyalty, dramatically reduce customer service issues, produce content and techn