The Customer Experience Manual

The Customer Experience Manual
Author :
Publisher : Pearson UK
Total Pages : 233
Release :
ISBN-10 : 9781292148472
ISBN-13 : 1292148470
Rating : 4/5 (470 Downloads)

Book Synopsis The Customer Experience Manual by : Alan Pennington

Download or read book The Customer Experience Manual written by Alan Pennington and published by Pearson UK. This book was released on 2016-09-12 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Customer Experience Book helps you understand where you are now, what to do, and how to improve for your business. From Customer Journey Mapping to using Big Data, this is the ultimate Customer Experience manual for businesses, whatever the size of your company.


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