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Conducting the Reference Interview, Third Edition
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Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of st
The Reference Interview Today
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More an art than a science, the reference interview requires not only knowing a specific set of skills, but also how to apply those skills in an ever-changing w
Conducting the Reference Interview
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Authors: Catherine Sheldrick Ross
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This handbook offers information and tips for librarians on conducting the reference interview. It features models of communication such as sense-making and mic
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This is the guide to keep at your side when serving business students, job-seekers, investors, or entrepreneurs in your library.