The Satisfied Customer
Author | : Claes Fornell |
Publisher | : Macmillan |
Total Pages | : 260 |
Release | : 2007 |
ISBN-10 | : 0230604064 |
ISBN-13 | : 9780230604063 |
Rating | : 4/5 (063 Downloads) |
Book Synopsis The Satisfied Customer by : Claes Fornell
Download or read book The Satisfied Customer written by Claes Fornell and published by Macmillan. This book was released on 2007 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: A leading expert redefines customer service for the twenty-first century