A vital part of a social worker's role is to build strong relationships based on confidence and trust, with people across all stages of the life course and from

A vital part of a social worker's role is to build strong relationships based on confidence and trust, with people across all stages of the life course and from

Based on ethnographic observations of encounters between social workers and people with whom they do not have a shared language, this book analyzes the impact o

This popular and innovative core text book explores contemporary social work theories and perspectives in a systematic way, using an integrated and flexible fra

This book explores: · What is meant by communication skills · What communication skills are · What they look like in practice · The differences in communica