Tribal Warfare in Organizations

Download or read book Tribal Warfare in Organizations written by Peg C. Neuhauser and published by Harper Collins. This book was released on 1990-06-22 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: When the marketing department complains about the production staff, or the sales force makes promises customer service says it can't deliver, this is tribal warfare -- those interdepartmental conflicts that form one of the biggest and most costly productivity problems in organizations. Understanding how to recognize and deal with tribal conflict becomes extremely important for company survival and growth. Peg Neuhauser shows how to bridge the gap between factions that inevitably arise in organizations -- and lessen tribal warfare, lower employee stress, improve managerial effectiveness and promote higher productivity.