User experience (UX) characterizes how a person feels about using a product, system or service. UX design incorporates the practical aspects of utility, ease of

"A comprehensive and practical handbook exploring the value and applicability of UX Research & Design to libraries. As well as detailed methodology, there are n

In this groundbreaking new book, library practitioners, anthropologists, and design experts combine to advocate a new focus on User Experience (or 'UX') researc

Modern library services can be incredibly complex. Much more so than their forebears, modern librarians must grapple daily with questions of how best to impleme

In the face of rapid change and an ever-widening constellation of challenges, it’s crucial for library leaders to pull back to the question of “why?” Plot