Virtual Reference Best Practices
| Author | : M. Kathleen Kern |
| Publisher | : ALA Editions |
| Total Pages | : 164 |
| Release | : 2009 |
| ISBN-10 | : UOM:49015003442481 |
| ISBN-13 | : |
| Rating | : 4/5 ( Downloads) |
Book Synopsis Virtual Reference Best Practices by : M. Kathleen Kern
Download or read book Virtual Reference Best Practices written by M. Kathleen Kern and published by ALA Editions. This book was released on 2009 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outlines the tools and decision-making processes that help libraries evaluate, tailor, and launch virtual reference services that are a perfect fit for the community and a library. This book provides a checklist of issues to consider; suggests plans for sustainability of services; and outlines the pros and cons of collaborating in a consortium.
