Warranty Data Collection and Analysis deals with warranty data collection and analysis and the problems associated with these activities. The book is a both a r

Through simple, practical approaches, Reliability Analysis and Prediction with Warranty Data: Issues, Strategies, and Methods helps Six Sigma black belts and en

A comprehensive overview of the warranty process including warranty principles, types, requirements, analyses, negotiation and implementation. The book's focus

The only recent book to cover "Stage 3" warranty management, linking strategic and operational aspects for manufactured products. Shows how to make warranty man

A New York Times bestseller "Brilliant, funny…the best math teacher you never had." —San Francisco Chronicle Once considered tedious, the field of statistic